Support
Need a hand?
If something goes wrong or you have a suggestion, send the details below and it will be looked at as soon as possible.
Get in touch
Include the app version, your iPhone and iOS version, what happened, and how to make it happen again. A screenshot makes it much faster to find.
When can I join the beta?
A public TestFlight link is being prepared. When it opens, the button on the Geul.it page will take you straight there.
Where are my drafts kept?
Drafts live in the app's storage on your iPhone. Removing the app can remove them too, so keep a copy of anything important before you publish. Scrapped posts are stored the same way — on the device only.
Is it safe to connect my account?
Geul.it uses a posting key only. It is stored in the iOS keychain and used on the device to sign transactions. Do not enter an owner or active key — if you do, it is refused at the check.
Notifications are not arriving
Check that Geul.it has notification permission in iOS Settings, and that the kinds you want are on in the app's notification settings. Replies and mentions are on by default; vote notifications are off.
Privacy policy
How data is handled is described in the privacy policy.